Returns & Exchanges
At Pulsar Gaming Gears, we want to ensure you have the ultimate competitive edge; if you are not satisfied with your purchase, you can return your gear within 30 days of delivery for a full refund. All items must be in their original packaging and include all accessories to be eligible for processing.
Initiate Your Request
Log in to our returns portal using your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack the product in its original box, ensuring all cables, weights, and extra skates are included to avoid restocking fees.
Print and Ship
Download your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
Inspection and Refund
Once our technical team inspects your gear for quality assurance, your refund or replacement will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing